Privacy
At Vaelle Shapewear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our products.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Payment and transaction information
- Order history
- Information you provide when contacting customer support
- Website usage and device information, such as IP address, browser type, and pages visited
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Process payments
- Improve our website, products, and services
- Prevent fraudulent or unauthorized transactions
- Send promotional emails or marketing communications when permitted by law
- Comply with applicable legal requirements
3. Cookies
Vaelle Shapewear may use cookies and similar technologies to help our website function properly, remember your preferences, understand how visitors use our website, and improve your shopping experience.
You can adjust your browser settings to disable cookies, although some website features may not function properly as a result.
4. Payment Information
Payments made through our website may be processed by third-party payment providers. Vaelle Shapewear does not directly store your full credit or debit card number.
Payment providers may collect and process your information according to their own privacy policies.
5. Sharing Your Information
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website and ecommerce service providers
- Marketing and analytics providers
- Customer service platforms
We do not sell your personal information for money.
We may also disclose information when required by law or when reasonably necessary to protect our customers, business, or legal rights.
6. Marketing Communications
If you choose to receive promotional communications from us, we may send you emails or other marketing messages about products, promotions, and updates.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
8. Third-Party Websites
Our website may contain links to third-party websites or services. Vaelle Shapewear is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing personal information.
9. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
10. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.
To make a privacy-related request, please contact us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal requirements. Any updates will be posted on this page with a revised Last Updated date.